How to manage your organization's users

Users

Users on the LENSᵃⁱ platform always belong to an organization and can only be invited by the organization's admins. The user management page provides an overview of all the users within your current organization and their associated account role. There are two types of account roles: admin and regular users. An organization admin user has elevated permissions to manage users, invite new users to the organization and to manage billing. Furthermore, all users have access to the organization's datasets, applications and their personal settings.

Accessing the user management

From the “Home Page” of the LensAI portal, you can access the user management by clicking on the “Settings” button on the top of the screen. This will redirect you to your personal settings page. From this view you can access the user management by clicking on the “Users” button under the management category in the left navigation column.

Granting root access for users

As the organization's admin, you can grant users within your organization root access permissions. You can do this by navigating to the users management page, see instructions in "Accessing the user management" above. From the user management view, you can grant root access level to a specific user by clicking the toggle button next to the user's name. Upon toggling, a pop-up will appear asking you to confirm your action. If you are sure you want to grant that user root access, click the “OK” button.

Inviting new users

As the organization’s admin, you can invite new users to your organization. You can do this by navigating to the users management page, see instructions in "Accessing the user management" above. From the users management view, you can invite new users by clicking the “+ Invite User” button on the top right of the screen. Inside the pop-up, fill in the new user's email and set an access role level. Click “Invite User” to confirm your action. Be aware that a user invitation is only valid for a limited time period. If an invited user did not accept the invitation before the expiration date, a new invitation needs to be sent.

Managing pending user requests

As the organization's admin, you can manage the pending user requests. You can do this by navigating to the users management page, see instructions in "Accessing the user management" above. From the users management view, click “Pending Requests” to go the pending requests overview. This overview lists all the organization's sent invitations including their expiration date. Clicking the three dots next to a pending invitation allows you to cancel it. In the pop-up window, select "Send a notification to user" if you desire to notify the invited user that the invitation was cancelled. To complete the cancelation, click "Confirm".